Operator Contacts
Responsible gambling contact details for all licensed gambling operators in Botswana. Use these contacts to report concerns, verify exclusion status, or liaise on RG compliance.
RG Compliance
For compliance questions, portal issues, and API integration support.
rg@gamblingauthority.co.bwOperator Portal
Log in to manage exclusion notifications and view the registry.
Operator Portal LoginLicensed Operators — RG Contacts
The following licensed gambling operators have designated responsible gambling contacts. All operators are required to enforce GA exclusion notifications within 24 hours.
Contact the Gambling Authority for a full and up-to-date directory of all licensed operators.
How to Report a Concern
If you believe an operator is not complying with responsible gambling obligations, you can report it to the Gambling Authority.
Contact the GA
Call our toll-free helpline or email the compliance team directly.
Provide Details
Include the operator name, nature of the concern, and any supporting evidence.
Investigation
The Gambling Authority will investigate and follow up with the operator and the complainant.