Self-Exclusion

Self-exclusion is a free tool that asks all licensed gambling operators in Botswana to prevent you from gambling with them. It's a powerful step towards regaining control.

Request Self-Exclusion Learn How It Works

How It Works

Self-exclusion in 4 simple steps

Register

Create an account with your National ID or passport.

Request

Submit your self-exclusion request through the portal.

Activated

GA reviews and activates your exclusion across operators.

Protected

You're blocked from gambling until reinstatement is approved.

Key Facts

What you should know

Open-Ended Duration

Self-exclusion does not have a fixed end date. It remains active until the Gambling Authority approves a reinstatement request, based on evidence and assessment.

National Coverage

Your self-exclusion applies to all licensed gambling operators in Botswana — casinos, betting shops, lottery outlets, and online operators.

Confidential

Your self-exclusion status is shared with operators for enforcement purposes only. Your personal details are protected under Botswana data protection laws.

Reinstatement Process

When you're ready, you can request reinstatement. The GA will review your request, which may include evidence of support or a counselling assessment.

Compare Options

Self-Exclusion vs Cooling-Off

Not sure which option is right for you? Here's a quick comparison.

Feature	Self-Exclusion	Cooling-Off
Duration	Open-ended (no fixed end date)	Fixed (24h, 7 days, or 30 days)
Ends automatically?	No — requires reinstatement review	Yes — ends when period expires
Can be shortened?	No	No
Scope	All operators or selected	All operators or selected
Best for	Long-term protection	Taking a break

FAQ

Frequently asked questions

Can I self-exclude from specific operators only? +

Self-exclusion applies to all licensed operators by default. Policy-driven scope selection may be available depending on current GA policy.

How long does it take to activate? +

Once reviewed and approved by the GA, your self-exclusion is activated and shared with all operators. The process typically takes 1-2 business days.

Can someone else request self-exclusion for me? +

Yes, family members and concerned parties can submit a third-party exclusion application. The GA will review the application and may require supporting evidence.

What happens if an operator lets me gamble while excluded? +

Operators are legally required to enforce your exclusion. If they fail to do so, you can report the breach to the Gambling Authority for investigation and enforcement action.